Conditions of devolution/h1>

If the client is not satisfied with your purchase, you can contact Hipaloe, SL, within a maximum period of 7 days, from the date you receive the order, by e-mail: , or through the TFL. + 34.957.811.355 (during business hours from 9 a.m. to 13.30 a.m., Monday through Friday), in order to inform you of the reasons why you want to return .

Our operators will try to resolve any doubts you may have about the products you have received and will provide you with the precise information to solve the problem that might have arisen.

If you had received broken, unusable or unsuitable packaging for sale, or a product that does not correspond to the product chosen by you, we will send you a new product with the same characteristics, or the product that you. you chose, at no cost to you. If we did not have the same product in stock, you can choose between requesting a product with similar characteristics or that we will return the money.

The client must always examine the content of the package he receives from the courier company to verify that the content has arrived in good condition.

If, on the contrary, the client is not satisfied with the products he has received, with the prior authorization of Hispaloe, SL, he can return them in perfectly protected packaging, sending them to: HISPALOE, SL, Avda. República Argentina, Núm. 4 ; 14005 Córdoba (Córdoba); Spain. In this case, shipping costs or return will not be reimbursed.

Once received the return of the products in perfect condition, Hispaloe, S.L. will proceed to the return of the price of the products through transfer or deposit in the bank account that the client indicates (preferably through the account for which he had made the payment of the order).

Given that Hispaloe, SL, provided there are no causes that alter the normal operation of our logistics, proceed to send orders after 24 hours that has made the purchase on-line, you can also cancel your order within this same period.